Elevating the bar on technical high quality on Google Play


Posted by Lauren Mytton, Group Product Supervisor, Google Play

App high quality is the muse of every thing we do at Google Play. Android customers anticipate an incredible expertise from the apps and video games they obtain, so we’re making higher-quality titles extra seen on the Play Retailer, in addition to steering customers away from lower-quality ones. Some apps and video games that don’t meet our high quality bar can be excluded from distinguished discovery surfaces reminiscent of suggestions, whereas others could show a warning on their retailer itemizing to set applicable consumer expectations.

Some of the essential methods to spice up your app high quality and entice extra customers is to concentrate on technical high quality. On this put up, we’ll clarify how Google Play is evolving its definition of technical high quality to be extra aligned to consumer expertise, and introduce new options in Android vitals that can assist you monitor and act on technical points or alternatives.

Android vitals is your one-stop vacation spot for monitoring technical high quality on Google Play, together with stability and efficiency metrics from the sphere. An important metrics are known as core vitals, and so they have an effect on the visibility of your app on Google Play.

Transferring ahead, we’re changing the present core vitals metrics with new, extra user-focused metrics. We consider these metrics are a greater reflection of consumer expertise, and we’ve seen a stronger correlation with uninstalls.

New Core Vitals
User-perceived crash rate
The percentage of daily active users who experienced at least one crash that is likely to have been noticeable (e.g. in the foreground)
User-perceived ANR rate
The percentage of daily active users who experienced at least one ANR that is likely to have been noticeable (e.g. after user input)

[CONTINUED] General dangerous habits threshold

To enhance high quality throughout the board, we’ll proceed to implement an general dangerous habits threshold. The general threshold will use the brand new metrics, however stay unchanged at 1.09% for user-perceived crash fee, and 0.47% for user-perceived ANR fee. To maximise your title’s visibility on Google Play, it’s essential to remain beneath these thresholds.

[NEW] High quality bar per cellphone mannequin

Technical high quality can fluctuate throughout units. For instance, an app might be secure and easy on one cellphone mannequin, however not one other. To account for this, we’re introducing a brand new dangerous habits threshold that’s evaluated per cellphone mannequin (e.g. Pixel 6). At launch, this threshold can be set to 8% for each user-perceived crash fee and user-perceived ANR fee.

GOOGLE PLAY’S APP QUALITY BAR

To maximise visibility on Google Play, hold your app beneath these thresholds.

Core very important General (throughout all units) Per cellphone mannequin
Consumer-perceived crash fee 1.09% 8%
Consumer-perceived ANR fee 0.47% 8%

In case your title exceeds the system dangerous habits threshold on any core very important for a given cellphone mannequin, then Google Play could cut back the visibility of your title for customers on that cellphone mannequin. For instance, we could exclude the title from some discovery surfaces, and in some circumstances, we’ll present a warning in your retailer itemizing to point to customers that your app could not work correctly on their cellphone. The Play Retailer will begin making use of retailer itemizing warnings on November 30, 2022.

Screen shot of a phone screen showing a store listing warning that the app shown, Soccer Winner 2021, may not work properly on the device based on recent data from similar devices
Customers may even see a retailer itemizing warning if a title has a user-perceived crash fee or user-perceived ANR fee above 8% on their cellphone mannequin beginning November 30, 2022. Be aware that the warning textual content is topic to alter.

2. New instruments that can assist you monitor and act on technical points

That will help you meet these new high quality pointers, we’ve launched a lot of new options in Android vitals to make it simpler to observe and act on any points.

Monitor the brand new user-perceived crash and ANR fee metrics in Play Console, or utilizing the API

The brand new metrics can be found in Play Console in Android vitals, and likewise within the Play Developer Reporting API. The prevailing metrics stay accessible for context.

Keep on prime of general and per-phone mannequin technical high quality with Android vitals

You’ll be able to monitor how your title is doing in opposition to general dangerous habits thresholds in Android vitals. As well as, Android vitals will warn you if you’re exceeding the per-phone mannequin threshold. It should additionally let you know which telephones, and what number of customers, are affected.

Prioritize and deal with general and per-phone mannequin technical high quality points with new options in Android vitals

To grasp the causes of technical high quality points in your user-perceived crash and ANR charges, take a look at the underlying crash and ANR clusters that contribute to those charges. You’ll be able to view these within the Crashes and ANRs web page in Android vitals – each general, or on for any particular cellphone mannequin. Handle the problems affecting most customers first to scale back your situation fee extra rapidly.

Generally, particular points of system {hardware} or software program can contribute to your situation charges. That will help you catch and resolve these points, we’ve launched a brand new function in Android vitals that may notify you if we discover any potential associations. You may as well discover associations your self on the Attain and units overview web page.

Your user-perceived crash rate is particularly high on Android 10
Your user-perceived crash rate on Android 10 (3.74%) is significantly higher than your overall user-perceived crash rate (2.22%). This Android version represents 44% of your total installs. Reduce user-perceived crashes on this Android version to improve your overall user-perceived crash rate.
Show this Android version
View in Reach and devices
Dismiss
Android vitals will warn you of points doubtlessly related to system {hardware} or software program.

When prioritizing per-phone mannequin high quality points to sort out, bear in mind each current customers, and the chance price or influence on new customers. That will help you do that, we’ve got launched one-click entry to consolidated system info in Play Console, together with set up base, income, scores and critiques. This info is displayed in a aspect panel so that you don’t have to depart the web page that you just’re on.

Screen shot of the Play Console showing the new side panel with device infromation such as ratings and reviews
A brand new aspect panel in Play Console gives consolidated system info in context.

3. What to do now

Make sure the related individuals have entry to Android vitals. The brand new high quality metrics are dwell in Android vitals, and any general or per-phone technical high quality points can be proven there. We suggest that you just overview Android vitals often in Play Console, or that you just combine with the Play Developer Reporting API to include knowledge instantly into your personal workflows. For extra info, try the Android developer website.

Though we’re beginning at 8%, we’d like builders to goal for per-phone stability metrics which are no worse than 2%. With that in thoughts, it is best to anticipate the per cellphone mannequin threshold to turn out to be decrease within the first half of 2023. Sooner or later, we may lengthen our high quality bar to incorporate new metrics that mirror different essential points of the consumer expertise. We’ll offer you advance discover of any modifications.

Customers anticipate nice experiences on their units, and builders who ship on their expectations will obtain higher success on Google Play. Whereas these updates had been designed to assist each customers and builders to keep away from the worst experiences, our long-term focus is to extend the variety of nice consumer experiences. To do that requires funding in different points of technical high quality past crashes and ANRs, in addition to funding in non-technical points of high quality. Preserve a watch out for extra on this subject within the coming months.

Related Articles

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Latest Articles