Eufy digital camera safety breach admission, however many extra questions

Model proprietor Anker has lastly responded to proof of a serious Eufy digital camera safety breach, however its official assertion nonetheless leaves an important many questions unanswered.

The corporate has now admitted that it lied to customers about all footage and pictures being saved regionally, and by no means despatched to the cloud, after a safety researcher proved that this was not true …


One of many largest developments in consumer-grade residence safety cameras has been the addition of facial-recognition know-how. Somewhat than simply figuring out motion, the digital camera can inform the distinction between an individual and, for instance, a pet. Moreover, face recognition prevents it sending pointless safety alerts when a identified member of the family is noticed.

Most facial-recognition tech is carried out on cloud servers, however Anker mentioned that its Eufy cameras do that on the units themselves, with out the necessity to ship photographs to the cloud. The corporate’s web site nonetheless states unequivocally that it doesn’t ship knowledge to the cloud.

No Clouds or Prices. Because of this nobody has entry to your knowledge however you.

Eufy digital camera safety breach

Paul Moore lately supplied proof that Anker’s privateness declare isn’t true.

Moore reveals proof that Eufy cameras are sending knowledge that’s mentioned to be “saved regionally” to the cloud, even when cloud storage is disabled […]

The doorbell’s digital camera was importing facial recognition knowledge from the digital camera to Eufy’s cloud servers with identifiable info hooked up, and that this knowledge wasn’t really faraway from Eufy’s servers when the associated footage had been deleted from the Eufy app. Within the video beneath, Moore additionally notes that Eufy used the facial recognition knowledge from two completely different cameras on two fully completely different accounts to hyperlink knowledge from every, and factors out that Eufy by no means notifies the person that that is taking place – the corporate’s market reasonably implies simply the alternative.

Even worse, one other person found that it was potential to view unencrypted dwell video footage with out authentication.

Merely utilizing the favored VLC media participant, a person was capable of entry a digital camera’s feed, and Paul Moore confirmed (although with out displaying the way it works) that the streams may be accessed with no encryption or authentication required.

The Verge moreover confirmed this.

Firm partly admits the problems

Anker this week revealed a weblog put up offering a partial admission of the issues, whereas claiming that no person knowledge had been uncovered (our emphasis):

“eufy Safety Makes use of the Cloud to Ship Customers Cell Push Notifications”

That is true. As talked about earlier, eufy Safety is dedicated to lowering using the cloud in our safety processes wherever potential. Nevertheless, some processes immediately nonetheless require us to make use of our safe AWS server.

For instance, within the case of safety push notifications – when the person has chosen to incorporate a thumbnail with that safety notification – a small preview picture of the safety occasion is distributed to our safe AWS server after which pushed to the person’s cellphone. This picture is protected via end-to-end encryption and is deleted shortly after the push notification has been despatched. This course of additionally complies with all trade requirements.

It additionally admitted weaknesses in its net portal, whereas denying that any person knowledge has been uncovered.

No person knowledge has been uncovered, and the potential safety flaws mentioned on-line are speculative. Nevertheless, we do agree there have been some key areas for enchancment. So now we have made [authentication] modifications.

The corporate continues to disclaim that facial recognition knowledge is distributed to the cloud.

Many questions stay unanswered

The Verge says that the assertion leaves an important many questions unanswered, starting with the important thing one:

Why anybody would be capable of view an unencrypted stream in VLC Media Participant on the opposite aspect of the nation, from a supposedly always-local, always-end-to-end-encrypted digital camera.

The location despatched Anker a prolonged record of extra questions:

Why do your supposedly end-to-end encrypted cameras produce unencrypted streams in any respect?

Beneath what circumstances is video really encrypted?

Do another components of Eufy’s service depend on unencrypted streams, similar to Eufy’s desktop net portal?

How lengthy is an unencrypted stream accessible?

Are there any Eufy digital camera fashions that do not transmit unencrypted streams?

Will Eufy fully disable the transmission of unencrypted streams? When? How? If not, why not?

If not, will Eufy speak in confidence to its clients that their streams usually are not really at all times finish to finish encrypted? When and the place?

Has Eufy modified the stream URLs to one thing tougher to reverse engineer? If not, will Eufy accomplish that? When?

Are unencrypted streams nonetheless accessible when cameras use HomeKit Safe Video?

Is it true that ”[email protected]” is an precise encryption key? If not, why did that seem in your code labeled as an encryption key and seem in a GitHub repo from 2019?

Past the thumbnails and the unencrypted streams, are there another personal knowledge or figuring out components that Eufy’s cameras enable entry to by way of the cloud?

Past probably tapping into an unencrypted stream, are there another issues that Eufy’s servers can remotely inform a digital camera to do?

What retains Eufy and Anker workers from tapping into these streams?

Which different particular measures will Eufy take to handle its safety and reassure clients?

Has Anker retained any impartial safety companies to conduct an audit of its practices following these disclosures? Which?

Will Anker offer refunds to these clients who purchased cameras primarily based on Eufy’s privateness dedication?

Why did Anker inform The Verge that it was not potential to view the unencrypted stream in an app like VLC?

Does eufy share video recordings with legislation enforcement businesses?

It’s not the primary time third events have been capable of view supposedly end-to-end encrypted video streams from Eufy cameras: the identical factor occurred again in Might of final yr.

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